Thinking
Outside the Box – An
Opportunity for Synergy
Opportunity for Synergy

improvement services resulting in conflicts for capital expenditure and operating budgets and an “either – or” mindset. But, by taking a more holistic view, and focusing on the common goal, there is an opportunity to integrate these efforts to drive longer term business value.
Support,
maintenance and improvement services are typically managed as unrelated parts
of the operations puzzle. But they all have one thing in common – they all
support the ongoing performance of your operation. What if you could link them
together? Integrating these elements of operations support can create synergy,
producing higher returns on your overall investment.
This
perspective effectively changes the meaning of “support”, moving it beyond
reactionary technical support and “downtime insurance” to a definition that
includes sustaining and improving operational performance.
By
integrating performance improvement services with maintenance and support
services, you can leverage the resources, skills and technology of your support
service provider and derive tangible benefits.
Support
is More than “Just Insurance”
The
first thing to understand is that, when talking about Support, it’s not about
“just insurance”. A formal Support Agreement does provide essential “insurance”
– ensuring that problems will be addressed as your business demands. This form
of support is a critical element in protecting and
maintaining your production assets.
Stay
tuned for the next blog post “An
integrated approach to Support,
Services and Maintenance delivers greater business value than the sum of its
parts” that will illustrate how by integrating a broader perspective on Support with
Performance Improvement Services and proactive Maintenance, companies can drive
greater Operational performance, and greater business value.
Source:
Wonderware.com, White paper: Support
– A Competitive Weapon (Brian
Courchesne)
Related posts:
- 9 challenges in industrial operations and how they impact the buttom line...
- 4 key goals successful industrial operations focus on...
- Support – A Competitive Weapon
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